Why the ongoing DOJ vs. NAR battle matters
Opinion
The DOJ's most recent action seems to be a giant step backward toward any resolution. Here's what you should know
by Jay Thompson Jul 6
Here's the timeline of the NAR-DOJ legal battle
The US Department of Justice just backed out of an antitrust settlement with the National Association of Realtors, suggesting more legal wrangling is on its way
by Jim Dalrymple II Jul 6
Feeling introverted? 7 tips for dealing with people again
Opinion
Here are a few helpful tips for those times when you need to cross over to the extrovert side as you get back out there
by Jay Thompson Jun 23
61 safety tips every real estate agent needs
Opinion
Prevention and avoidance are always better options than dealing directly with any safety-related issue. Don't be afraid, be aware
by Jay Thompson Jun 9
Rude buyers? Toxic sellers? Here are the do's and don'ts of firing clients
Opinion
Letting a client go is never fun or easy. Unfortunately, it’s part of being an entrepreneur and running a business. Here are a few useful tips on ending the client-agent relationship — and preventing challenges from cropping up in the first place
by Jay Thompson May 19
Think before you post! The line between funny and unprofessional isn't so fine
Opinion
The real estate business is insane right now. You’ve got frustrated buyers. You’re (rightfully) frustrated — and humor is a great escape. However, it's also rife with danger. Here's why you should think before you post
by Jay Thompson May 12
You see another agent's for-sale sign in your neighbor's yard. Now what?
Opinion
Losing a listing is tough, but it’s not the end of the world. Keep your professionalism front and center, learn from this experience, and incorporate that learning so it’s less likely to happen in the future
by Jay Thompson May 5
Keep in touch! 7 effective ways to maintain past-client relationships
Getting your name out there consistently (and frequently) is the key to building name recognition and retaining clients. Make sure your past clients don't forget you and choose to use you again next time they need an agent
by Jay Thompson Apr 21
My top Back to Basics tip? Answer the damn phone
Opinion
What's far more critical in building your business than a speedy reply or dropping someone into a system that will pound out messages to a contact database? Answering the phone
by Jay Thompson Apr 14
Make life easier by recycling! 10 ways to reuse evergreen content
You spend a lot of time creating great content, make sure you’re reusing and repurposing to get the most mileage from it.
by Jay Thompson Apr 6
How to build trust with prospective clients
Opinion
Take the time to demonstrate your trustworthiness, constantly work on your listening skills, do the right thing, and remember it's not about you, and you'll find your clients — and yourself — well-rewarded
by Jay Thompson Mar 31
Feeling overwhelmed, exhausted or distant? 8 ways to combat burnout
Taking a break helps minimize and prevent burnout, but to truly mitigate it, agents must practice good work-life balance that goes beyond taking a vacay
by Jay Thompson Mar 17
How Google Alerts can help you stay on top of your business
Whether used for reputation management, keeping an eye on the agents you work with or getting an edge on the competition, Google Alerts are invaluable
by Jay Thompson Mar 10
Redfin’s bid to buy RentPath isn’t about rentals
Opinion
Of course, Redfin is making a move into the rental space. The only surprise about this acquisition should be what took so long
by Jay Thompson Mar 3
Century 21 at 50: What’s in store for the brokerage’s golden year
As Century 21 approaches its 50th anniversary this year, the company faces unique challenges when it comes to technology and brand relevance