Billions in losses, a brutal market and more from Q3 earnings season
A slowing market is taking a toll on big real estate companies, though not every firm is suffering equally. A look back on the past 3 dramatic weeks of third-quarter wins, losses and draws
by Jim Dalrymple II Nov 14
Survey: Mortgage lenders missing chance to build trust with borrowers
JD Power warns that the mortgage customer experience is increasingly commoditized, with few lenders finding the right formula to be seen as trusted advisers
by Matt Carter Nov 10
After cutting Q3 losses, loanDepot has sights set on breaking even
The troubled lender has shed 5,200 workers through layoffs and attrition and is instituting other cost-cutting measures aimed at trimming $400M in annual expenses by the end of the year
by Matt Carter Nov 9
LoanDepot launches joint venture with National HomeCorp
NHC Mortgage will offer home loans in Florida, Iowa and North Carolina, with plans to expand to 9 other states in 2023
by Matt Carter Nov 2
Finance of America exiting wholesale, correspondent lending
The Irving, Texas-based lender is also reportedly in negotiations to sell its retail mortgage division, which employs about 1,000 loan originators nationwide
by Matt Carter Oct 7
Two men exchanging business cards
Calling it a 'kickback scheme,' HomeOpenly owner Dmitry Shkipin told the FHFA to ban referral fees charged by online brokerages — including Zillow — that don't actually buy and sell property
Competition between top mortgage lenders for homebuyers heats up
Rocket Mortgage rolls out 'Inflation Buster' mortgage, which provides a lower rate for 1 year, as it battles rival United Wholesale Mortgage for homebuyer market share
by Matt Carter Sep 16
United Wholesale Mortgage is gunning for retail rivals' customers
United Wholesale Mortgage, the nation's biggest wholesale mortgage lender, is slashing rates and urging retail loan officers to defect to independent mortgage brokerages
by Matt Carter Sep 7
LoanDepot, appraiser sued after 'whitewashed' home's value surges
Dr. Nathan Connolly and Dr. Shani Mott alleged fair housing and civil rights violations after a second home appraisal came back $278K higher when they removed any indication of their race
LoanDepot accelerating layoffs, exiting wholesale business
The lender plans to boost revenue by growing purchase loan business and loan servicing portfolio, with digital HELOC also in the works, according to a second-quarter earnings call
by Matt Carter Aug 15
Wells Fargo reportedly eyeing 'major retreat' from mortgage
Executives are concerned about reputational risk of correspondent lending channel, which has historically accounted for as much as half of the bank's home loan business, Bloomberg reported
by Matt Carter Aug 15
Homeowners often miffed if lenders outsource servicing: Study
J.D. Power's annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26% higher when mortgages are originated and serviced by the same company
by Matt Carter Jul 28
LoanDepot to shed 4,800 workers in 2022 in bid to return to profitability
Lender hopes to cut up to $400M in annual expenses and become profitable by the end of the year, after rising mortgage rates gut profitable refinancing business
by Matt Carter Jul 12
The best and worst ways to handle layoffs as real estate cuts accelerate
The housing industry has shed thousands of jobs recently, and more cuts may be in store. But some companies are handling the situation better than others
by Jim Dalrymple II Jun 17
Do layoffs at Compass and Redfin signal a looming real estate purge?
The ranks of the real estate industry have swelled over the past decade, but some experts who spoke to Inman believe a trend in the opposite direction may be picking up speed