On a positive note: How to flip a negative review
Even if you disagree with everything the reviewer said, even if you think it’s “fake,” you have to respond
by Jay Thompson Feb 16
Want a free business boost? Here's how to make online reviews work for you
Reviews can truly be the currency of your business. Here's how you can create a positive experience for all of your clients — and stand out with your customer service
by Sam Trimble Aug 5
Consumers read 10 reviews first! What's your review strategy?
Consumers increasingly write, read and follow online web assessments. So, have you accepted reviews as a part of your communication with the market? Here are a few compelling reasons why you should
by Lisa Suazo Apr 7
Inman Handbook: Optimizing your Zillow profile for maximum impact
Considering marketing your services on Zillow? Find out everything you need to know to get started, maximize your presence and manage your online reviews
by Christy Murdock Sep 14
Online reviews: 5 critical questions agents ask
Opinion
Obviously, the most crucial step in getting reviews is asking for them, but how you ask deserves just as much weight
by Jay Thompson Oct 2
Cherry-picking by hand
Opinion
Make the ask, provide resources to make it easier for the reviewer, and bake reviews into your business plan
by Jay Thompson Jan 23
Podcast: How to use Zillow reviews to rev up your profits
Samer Kuraishi shares the strategies that got him 725 reviews
by Pat Hiban Oct 17
5 common real estate business mistakes
Avoid these calamitous errors in your business
by Than Merrill Sep 3