Details matter: 3 ways to provide a better client experience

Little things mean a lot when it comes to making a big impression on clients
  • A memorable client experience includes good communication, personalization and close attention to detail.

LIVE NOW: Inman Connect San Francisco
Tune-in now to catch the livestream. Don't miss this chance to see real estate leaders tackle the industry's top problems.

One of my favorite places to sit is out on the patio of my office with a cup of coffee. Not only is the environment amazing, but every day, I also get a vital lesson in excellent client service and going the extra mile from my neighbor Tony at Southern California Jet Skis.