Comfort, convenience and expertise drive client decisions
by John Sims May 23
Brands post nearly 12 times as frequently as they respond
by Erik Pisor Sep 16
Agents must provide clear communications and walk clients through through every step of the process
by Inman Aug 6
Companies affiliated with Prudential Real Estate, Re/Max and Century 21 tops with buyers
by Inman Dec 10
Wells Fargo, Bank of America, CitiMortgage score below average in JD Power study
by Inman Nov 14
JD Power finds customer satisfaction lower among first-time buyers and sellers
by Inman Jul 22
J.D. Power survey shows managing buyers', sellers' expectations is key
by Inman Aug 21
J.D. Power: Competition puts focus on the customer
by Inman Sep 15
Consumers rate loan servicers
by Inman Aug 26
Agent performance matters most in satisfaction
by Matt Carter Jul 31
Real estate brief
by Inman Oct 21
Customer satisfaction scores fall two years in a row
by Inman Sep 11
Pulte, Centex among market leaders
by Inman Sep 10
Keller Williams, Prudential top J.D. Power survey
by Matt Carter Aug 27