My top Back to Basics tip? Answer the damn phone
Opinion
What's far more critical in building your business than a speedy reply or dropping someone into a system that will pound out messages to a contact database? Answering the phone
by Jay Thompson Apr 14
11 common bluffs agents use with buyers, sellers and each other
This industry is always moving fast. As a result, agents have become experts at crafting responses that can buy them time, leave the door open or get them to a desired outcome. Here are a few
by Cara Ameer Nov 10
How can your team thrive through uncertainty? Focus on this equation
Opinion
Many people have a tendency to go straight into survival mode when crisis hits, but Kathleen Black is here to help you thrive, rather than survive, in uncertainty
by Kathleen Black May 28
How to lead your team with confidence through change
Opinion
Whenever there's a bump in the road, teams members look up to their leaders for assurance. Provide support by being the calm voice of reason, taking initiative and aligning your plans with your desired outcome
by Kathleen Black May 7
A megaphone held up to the sky
Two real estate professionals continue a conversation
by Byron Lazine Feb 9
What if email autoresponders were no longer a numbers game?
The paradox of quantity over quality
by Chris Angell Oct 28
Why the Broker Public Portal is set up for success
Airline and book industry analogies and other flawed assumptions
by Inman Oct 8