How to use agent review data to get customer insights

RealSatisfied president Jeff Turner talks M&A and R&R -- 'ratings and reviews'

A customer satisfaction platform, RealSatisfied launched in 2010 in Australia. Jeff Turner joined as president in 2012. Buyer and sellers reviews are all done online, often with an API integration with broker websites. Today, RealSatisfied was acquired by Placester. Brad Inman talks to RealSatisfied president Jeff Turner.