Six weeks ago, I wrote about how the online agent ratings and review landscape is broken, to which Rob Hahn correctly pointed out that I did not provide any suggested solution.
- Online agent ratings and reviews are taking off as agents find that they are great lead generators.
- Being known as the 5-star agent is now becoming the goal and there are no ethical guidelines in place to help guide agents on acceptable practices.
- NAR has the opportunity to clarify the Code of Ethics to serve both consumers and members better.
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