Spruce Holdings CEO Patrick Burns explores how the real estate transaction is changing during an Inman Connect Las Vegas panel.

A decade ago, real estate transactions were mostly local affairs. Despite the dot com bubble around the turn of the century, real estate was still hanging on to its analog procedures, and consumers were mostly okay with that, according to Spruce Holdings CEO Patrick Burns.

But in the years since, something changed.

“Consumers are demanding convenience,” Burns said Friday at Inman Connect Las Vegas. “They’re demanding transparency because the rest of their lives are like that.”

Burns explored how the real estate transaction is changing today during a panel talk titled “Closing process getting a major shake-up.” His company specializes in title and escrow services.

Don’t miss out on the latest Inman Connect videos published daily. Discover what’s next and grow your business by watching on replay or joining us at upcoming events for live learning and networking. Session videos, livestream and event discounts for Connect are all exclusive to Inman Select subscribers.

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