Rocket Companies CEO Varun Krishna and Mr. Cooper Chair and CEO Jay Bray.
Both companies have invested heavily in AI. But while Rocket consistently earns high marks for loan servicing, Mr. Cooper's J.D. Power rankings have been subpar for more than a decade
by Matt Carter Jul 28
4 ways brokerages build resilient, high-performing agents 
As a broker, Thomas Mallette writes, it's up to you to walk the walk with your agents, providing the mentorship and guidance they need to succeed
by Thomas Mallette Jul 24
Stop telling agents what to say. Teach them how to talk instead
Troy Palmquist talks with Justin Benson, founder of Shilo AI, about how personalized, consistent coaching can make agents more effective
by Troy Palmquist Jul 24
Desperately seeking an AI bestie? How to protect your professional image from AI companion risks
Adopt these practices to harness the potential benefits of AI tools, Robert Siciliano writes, while protecting your invaluable professional persona from the array of privacy and security dangers
by Robert Siciliano Jul 24
Meet Lucy, an AI assistant that's 'all about empowering' agents
Rechat wants agents to lean on AI like Lucy to improve their value proposition to consumers and make better use of the powerful tools software companies are building for them
by Craig C. Rowe Jul 23
Luxury brokerage Douglas Elliman is now in the mortgage business
Mortgage broker Elliman Capital, a 'strategic alliance' with Associated Mortgage Bankers Inc., will offer traditional and specialty loan products 'from multiple national and regional lenders'
by Matt Carter Jul 22
Take the Inman Intel Index survey for July
Opinion
Each month, hundreds of real estate agents, brokers, executives and investors report on what they're seeing in their corner of the industry. Add your insights. Take the survey
by Daniel Houston Jul 22
The Grok meltdown: Cautionary AI lessons for every agent
Human judgment isn't optional when you're working with AI tools, trainer Bernice Ross writes. It's essential for understanding how they can go wrong, so you can protect your brand
by Bernice Ross Jul 22
Blend Labs embraces Doma's 'instant title decisioning' solution
Doma claims Upfront Title can saves borrowers 40% to 70% on title insurance and that in a trial run with Mr. Cooper the solution cut loan cycles by 3 days and saved borrowers hundreds of dollars
by Matt Carter Jul 18
Nest Realty reimagines its tech with AI company Rechat
Rechat has gained another partner, with Virginia-based brokerage Nest Realty choosing the AI-powered company to streamline its tech strategy through its one-stop shop 'Super App'
by Marian McPherson Jul 16
Viral 'realtorshateme' campaign creator launches self-sale software
Ridley founder Mike Chambers says he built his software after facing censorship and harassment from real estate incumbents
by Craig C. Rowe Jul 15
Doorvest acquires Wreno, integrates renovation management platform
Wreno offers a widely searchable storefront experience for real estate professionals to find and hire professionals, as well as manage projects with budgets, timelines and per property address
by Craig C. Rowe Jul 15
Zillow unveils interactive 'drone-like experience' along with other new features
Portal behemoth Zillow has dropped 5 new home search, tour and affordability features, with the crown jewel being SkyTour, an aerial tour feature
by Marian McPherson Jul 14
Realtor.com acquires collaborative home search app Zenlist
Zenlist is a mobile-first app that enables agents and homebuyers to search properties together. Zenlist has more than 35K users and multiple brokerage and MLS partnerships
by Marian McPherson Jul 14
Trump administration expands Fannie Mae title waiver program
Title insurers wanted to put the brakes on a pilot program that uses automated title reviews to allow some homeowners to refinance their mortgage without having to pay for title insurance
by Matt Carter Jul 11
Two women posing for an Instagram picture to represent Instagram boosting SEO.
Become more visible on Google with a new Instagram update for professional accounts that allows social media content to appear in search engine search results, Kyle Basila writes
by Kyle Basila Jul 11