Communicate value with authenticity and active listening
Not everyone can or should communicate their value through 'bold statements,' agents said during a panel at Inman Connect Las Vegas. That's why remaining authentic is paramount
by Lillian Dickerson Jul 30
Can you hear me now? Why your clients miss 50% of what you say
Less talk, and more listening. Inman contributing writer Rachael Hite shares the real reason your transactions turn topsy turvy — and why it has everything to do with what's lost in translation
by Rachael Hite Jul 8
Watch your mouth! It's what agents don't say that counts
NYC agent Nikki Beauchamp checks out advice from the 'Harvard Business Review' to show that, sometimes, silence is your best option
by Nikki Beauchamp Oct 9
Want to be a better listener? These 3 keys will help
It is so easy to dismiss someone because they may make a request you do not understand or even think is stupid. Truly listening, however, can set you on a new and wonderful trajectory
by Carl Medford Aug 25
Stop, look, listen: Focus on what sellers are NOT saying at listing presentations
Opinion
Clients tell you so much, not only with what they say but how they decorate, how they interact with each other and what they don’t say. If you’re not actively listening and asking questions from the beginning, it will come back to bite you later in the process.
by Christine Carr May 24
Want to network like a boss? 5 tips for developing deeper connections
Networking like a boss certainly isn't easy, but just like any other skill, you can get better at it with lots of practice. Here are a few tried-and-true tips that'll help you up your relationship-building abilities
by Rainy Hake Austin Nov 11
QUIZ: Are you really being a good listener? Find out
Opinion
Do you consider yourself a good listener? Take this quiz to learn how well you listen to client needs and concerns. Then, apply these proven strategies to level up your communication skills
by Bernice Ross Mar 25
5 ways to amp up your client communication skills
Opinion
You might not think about it, but there's a lot more to communicating successfully than speaking or texting
by Bernice Ross Nov 18
Do you suffer from open mouth syndrome? Here's the cure
Opinion
Listen and silent are spelled using the exact same letters
by Spyro Kemble Nov 8
How honest communication builds rapport with clients
Keep communication open and honest for easier deals and a more pleasant experience for everyone
by Matt Johnson AND Andrew Wetzel Aug 31