Opinion
Explore how to transcend discounting and enhance value in response to the NAR settlement with strategic consultant Chris Pollinger
Opinion
Mosaik is the third product of late to put a true emphasis on the client experience, a trend finally being seen as critical because of a number of macro-consumer movement
Whether you're brand new to the biz, playing catchup after immense growth or simply looking for fresh automation ideas, here are the systems every agent needs
Referrals come from clients who've had a good experience with you. And what's the secret sauce to a seamless homebuying or selling process? Having detailed, organized systems in place that guide your customers through it all, step by step
Opinion
The right facilitator can help clients not just find the home they desire, but also safeguard their interests throughout the buying journey
Opinion
A real estate team can be the ultimate solution to providing consistent 5-star client experiences — if they're run effectively
Opinion
Workflow management app Shaker is one of the few mobile apps on the market with a strict focus on managing deals for teams, but manages to always keep the consumer feeling like the most important person in the room
Leverage allows for higher quality work and more time for new projects, which in turn helps you build a better client experience, get more referrals and have a life outside of your business. Here's how you can use it
In this hot, competitive market, clients need reassurance, which might mean customizing your service based on their 'love language.' Here’s how to do that
Whether it's a career or market shift, Raleigh North Carolina’s Shawn Britt has learned to roll with the changes
Sponsored Content
How to secure your role as a trusted advisor for buyers and sellers
Sponsored Content
4 proven strategies to take the mystery out of the transaction and make your clients feel at home
Opinion
Give your clients concierge-level experience by preparing them, removing the pain-points and being their support system
Opinion
The companies that have made the client experience their prime focus are the ones that have gone the distance for decades, regardless of the tech changes or market shifts
Merely asking for a favor can help increase a salesperson’s chances of sealing deals