From coaching buyers on how to best present an offer to instilling trust in the process, mentally preparing buyers on what to expect is one of the most crucial jobs an agent will have throughout a client’s journey.

New to the industry? Get started with everything you need to know about the early decisions that’ll shape your career, including choosing a brokerage, learning your market, creating an online presence, budgeting, getting leads, marketing listings and so much more. If you’re a team leader or broker-owner, New Agent Month will be jam-packed with resources to help your new hires navigate.

In this incredibly competitive market, it’s important to arm your clients with all the information necessary to put together the best offer possible for their dream property.

The buying and selling process can be a mental game, and as an agent, it’s important to help guide your client through the process, educating them on best practices and how to navigate the setbacks and disappointments they might experience.

Here are a few tips for mentally preparing buyers for this multiple-offer rich seller’s market.

1. Educate them

To best compete in today’s market, buyers need to be well-versed in what to expect. Educating your client on the market and the nuances and shifts taking place will ensure they do not feel blindsided if things go differently than what they had expected.

This is where aligning with a seasoned broker with experience makes all the difference. It’s important to make yourself available for any questions and serve as an expert resource to your client.

2. Craft a strong offer

With the market being as hot as it is, it frequently comes down to a numbers game. More often than not, buyers need to present a few offers before one gets accepted.

Crafting a strong offer when multiples are in play can take many forms. This could include offering a preapproval from a lender if the client is getting a loan, being prepared to go in with as short an escrow and contingency period as possible,

It could also mean preparing a letter to the seller that explains who your clients are, their qualifications and why the property is perfect for them. If they are in a position where they have to go a bit over their comfort level on price, they should make sure to weigh how much the amount will actually be on a monthly basis over the life of the loan.

We always suggest consulting with a financial adviser in addition to a broker when purchasing a home.

3. Secure the first back-up

If your initial offer isn’t accepted by the seller, try to encourage your client to secure the first back-up offer. Many times, we have seen the first deal fall through for a multitude of reasons, resulting in our clients securing their dream home by being in the first back-up position.

4. Instill trust and patience

One of the most important things to share with buyers is to trust the process. We always believe that things work out the way they are meant to. In retrospect, if clients don’t get the house they initially thought they wanted, something much, much better always comes along.

Patience is key, and working with an agent who is well-experienced and respected can make all the difference when navigating this very competitive market.

To conclude, preparing buyers for every possible scenario is of the utmost importance in today’s market. From coaching them on how to best present an offer to instilling trust and patience in the process, mentally preparing buyers on what to expect is one of the most important jobs an agent will have throughout their client’s buying and selling journey.

David Parnes is a director at The Agency in Los Angeles. Connect with him on InstagramJames Harris is a director at The Agency in Los Angeles. Connect with him on Instagram.

Show Comments Hide Comments
Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
Only 3 days left to register for Inman Connect Las Vegas before prices go up! Don't miss the premier event for real estate pros.Register Now ×
Limited Time Offer: Get 1 year of Inman Select for $199SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription
×