customer relationship manager

Want to cover yiourself and your clients while preventing miscommunication? Careful organization and documentation, Rachael Hite writes, can save your summer

Inman's first-ever Intel technology survey suggests that industry members are more likely to assemble their own solutions rather than use a single, comprehensive technology platform

Keller headlined his company's Family Reunion conference Sunday, saying that he doesn't think flashy new artificial intelligence tools are on the verge of upending the real estate industry

Anywhere Brands President Sue Yannaccone argued at Inman Connect New York on Wednesday that franchising helps brokerages scale up, and gives them tools they couldn't otherwise access

360 Home will launch in November and is focused on nurturing clients and guiding them through the buying, selling and owning processes

Compass has grown rapidly, but is now tasked with becoming profitable. Chief Operating Officer Greg Hart spoke to Inman about this key moment for the firm

At Inman Connect Las Vegas, a pair of successful brokers advised indies to focus on tech integration and to not let their solutions get too complicated

The Success Team will provide one-on-one guidance on how to get the most out of Tribus' various software tools

The industry giant's agents closed 272,688 transactions and did $98.1 billion in volume between January and March. The company also now has 180,376 agents across the world

The service, @academy, will be available to the company's thousands of agents and will include an array of both live and pre-recorded courses

Top Producer offers a customer relationship manager, as well as a suite of other tools. The company had been a subsidiary of Move Inc. before Constellation picked it up this week

The Lead Qualify Program can create customizable email campaigns that are meant to generate new business from agents' existing databases

Reffkin's comments come as agents grapple with the coronavirus pandemic and its massive economic fallout