Make an effort to include details in your customer relationship manager, take the time to schedule reminders, and these touches will help you stay top-of-mind
The Million Dollar Lister gives advice for up-and-coming agents on winning clients, providing unrivaled service and more
By communicating consistently and thoroughly, you’ll have tools at the ready to build relationships that will generate successes far down the road
Providing excellent customer service is the key to growing regardless of the market
If you dig deep into any of the latest trends, the bottom line is clear: As an industry, we need to keep improving the customer experience
As more studies reveal the harmful effects of screen time, real estate professionals should focus on real-life experiences rather than digital ones
It's time to get down to brass tacks and focus on what your seller clients really need
Be proactive in warning your clients about the risks and pitfalls, do your best to clean up messes as they occur, seek feedback, and take action quickly
Opinion
As we navigate the myriad of challenges in our industry, we have to focus on giving clients what they want
The new platform is exclusive to Coldwell Banker Tomlinson and CEO Kris Moore says he was inspired to improve customer service by The Parker Principles
Please take this short survey for our upcoming essential guide to the modern luxury housing market
Extraordinary customer service and high-touch relationships can lead to a lifetime of high-end sales
Work these suggestions into your best practices, and your customers will remain satisfied throughout the somewhat arduous process of buying and selling a home
Opinion
We must demand more from (and for) ourselves if we want a better future for our industy
Opinion
Although these companies are good for certain markets, they lack much-needed human interaction and customer service