5 ways marketing tools can improve customer service 
If you're looking to improve the customer experience for your agents' clients, marketing tools can come in handy. Here are a few you should consider adding to your repertoire
by Rainy Hake Austin Aug 19
Oh, Canada! The Agency opens new franchise office in Vancouver
Led by managing partners Kit Matkaluk and Hugh Cooper, the new enterprise is the company's twentieth franchise in North America and seventh in Canada
Overhead view of design team having project meeting in office
As brokerages begin to transition to an in-office working environment, it’s important to create a holistic space that supports agents and helps them thrive. Here are four ways to do just that
by Rainy Hake Austin Jul 22
Los Angeles team jumps from Compass to rival The Agency
Adam Rosenfeld and his team of 8 agents will join forces with Jon Grauman, who was already at The Agency, to form a new team
by Jim Dalrymple II Jul 19
Show your thanks: 8 simple ideas for celebrating your agents
Setting aside time to honor and celebrate your agents' successes will make them feel valued and appreciated. Here are some small gestures that can go a long way in boosting morale
Perfect your elevator pitch to win more business — here’s how
Not only will a polished elevator pitch allow you to quickly and effectively communicate your unique value proposition, but it can also expand and elevate your business
by Rainy Hake Austin May 31
6 resources every real estate agent should have on hand right now
Staying up-to-date with the latest resources, tips and tricks will help grow your brand, business — and bottom line
by Rainy Hake Austin May 20
21 questions agents should expect during a brokerage interview
Switching brokerages? Asking the right questions to make sure the company is a good fit is a no-brainer, and a good brokerage will likely do the same. Here are some topics you should be ready to address when being interviewed by a new brokerage
by Rainy Hake Austin Apr 28
Find the right fit! How to strategically hire brokerage staff
An effective team is comprised of talented individuals who complement each other’s strengths, visions and work ethic. Here are a few strategies for hiring brokerage staff across various departments — plus some positive qualities to look for
by Rainy Hake Austin Apr 22
The Agency files lawsuit against Compass
The suit focuses on The Agency's new president, Rainy Hake Austin, and her contract with Compass, where she previously worked
by Jim Dalrymple II Apr 16
10 marketing tactics to ensure your brand resonates in 2021
The marketing landscape shifted dramatically in 2020, and the way we engage with the public has forever changed. Here are a few tactics to keep in mind as you navigate this new landscape
The Agency names new Northern California regional manager
The Agency has tapped former Compass Vice President and Managing Director Jeff Samuels to become its new regional manager of Northern California
Expanding to new territory? 8 ways to maintain your brand
Opinion
The president of The Agency shares a few tried and true tactics to keep in mind when entering new markets
by Rainy Hake Austin Mar 25
14 tips for cultivating strong leaders within your brokerage
The president of The Agency shares her tried-and-true practices for building an effective and successful leadership team. Some of your greatest leaders may come from the most unlikely sources
by Rainy Hake Austin Mar 11
How agents can leverage AI to create a 'robust' client experience
During Connect Now, The Agency President Rainy Hake Austin and Triplemint CEO David Walker explain how agents can use tech to create rock-solid businesses and repeat clients
by Marian McPherson Feb 18