3 steps to delivering superior customer service -- consistently
What Harvard taught us about customer relationships 30 years ago
Opinion
A home purchase should be treated with the same energy and care as a major corporate account
by Mike Pontacoloni Sep 20
Sales first, relationships second: Let's get our priorities straight
Opinion
Far too much of the industry's resources are dedicated to marketing and branding instead of how to be good at sales
by Craig C. Rowe Aug 19
4 tips for sealing tech partnerships at busy conferences
With Inman Connect San Francisco around the corner, keep these strategies in your back pocket
by Craig C. Rowe Jul 13
6 revealing qualities that fuel agent relationships
Success in this business is more of an art than a science
by Jeff Lowen Mar 22
What is networking?
I call BS on traditional networking events
by Melinda Goodwin Jan 5
Why relationships trump marketing
Shift your focus to win more business
by Sean Kirby Sep 18
6 ways to earn respect and trust from real estate clients
Navigating the personal qualities that customers look for in a long-term agent
by Jennifer Riner Jun 22
Do you dial, swipe or text? Mark McLaughlin
Why successful business relationships are crucial in real estate
by Inman Dec 12