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1. ‘But my Zestimate is higher than that’: 11 ways to resopnd

You’re in the listing presentation, showing your potential clients the comparable listings in their neighborhood and making a recommendation about price, and it comes — the statement you’ve been dreading: “But Zillow‘s Zestimate puts our house at $X higher than that price.”

Clearly these sellers didn’t read the company’s own fine print on its value calculation mechanism — so you can point them to that, or respond as Anne M. Rubin suggested in a session at Century 21’s One21 conference this year:


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