3 reasons iPad is not the 'It'
Customer service trumps technology
by Bernice Ross Aug 2
Broker unplugged
Letters From the Home Front
by Kris Berg Jul 21
Are you a person or a brand?
Realtor Notebook
by Teresa Boardman Jul 15
Facebook no substitute for service
Realtor Notebook
by Teresa Boardman May 27
6 mindsets that hurt agents' business
Think beyond distressed property, unrealistic sellers
by Bernice Ross May 3
Death of the hard sell
Take a service-based approach
by Bernice Ross Mar 25
Who is the customer?
Letters From the Home Front
by Kris Berg Mar 17
Telemarketing hang-ups
Realtor Notebook
by Teresa Boardman Mar 11
Coping with cranky real estate clients
3 tricks for diffusing ticking time bombs
by Bernice Ross Mar 11
Agents: Answer the phone
Realtor Notebook
by Teresa Boardman Mar 4
Don't hate me because I'm busy
Letters From the Home Front
by Kris Berg Feb 17
Trust and salesmanship
Realtor Notebook
by Teresa Boardman Jan 28
Keep more of your commissions
10 ways agents can increase profits
by Bernice Ross Jan 25
Bad agents are here to stay
Realtor Notebook
by Teresa Boardman Jan 21
Don't forget the customer
Letters From the Home Front
by Mary Umberger Jan 20