5 reasons to give your transaction coordinators a raise
From getting the most out of your transaction software to being the master of the office calendar, a transaction coordinator's value to an ever-more digital office environment is more valuable than ever before
by Craig C. Rowe Feb 20
Streamline your workflow! 5 steps to improve customer experience
If you want your work to be more predictable and manageable, embrace processes within your business. Efficiency and a consistent, exceptional client experience will reward you. Here’s how to get started
by Lindsey Hood Jan 30
Numa helps you respond to every lead, every time
Opinion
Using automated text responses for leads and clients, Numa is targeting real estate after success in helping small retail businesses never miss a call for new business
by Craig C. Rowe Jan 29
Tech brokerages see bundling, salaries as the future of real estate
During an Inman Connect session on Thursday, executives from Homie and Orchard advocated an approach that includes bundling more services under one roof, and treating consumers — not agents — as brokerages' primary customers
by Jim Dalrymple II Jan 28
Stay above the fray: 3 ways to raise the bar in real estate
Opinion
To help consumers, you must first be a good neighbor
by Rachael Hite Jan 13
Elm Street's Elevate gets new lead-gen capabilities after VoicePad acquisition
VoicePad's automated appointment setting and phone follow-up solution will be integrated with Elm Street's Elevate, an omnichannel marketing and sales support product for agents, teams, and brokerages
by Craig C. Rowe Jan 6
Stop it! 7 things not to say when defending your commission
Being asked to cut your commission is no fun. There are good ways to handle it, and there are bad ways. Here are the ways agents typically defend themselves — and the arguments that are best left unsaid
by Jay Thompson Dec 23
9 stupid mistakes agents make — and how to avoid them
Don't barge in! (And other sage lessons agents should know)
by Bernice Ross Dec 23
ONE Sotheby's International Realty launches ELEVATE for renovation services
South Florida luxury homesellers can use ELEVATE to plan and execute upgrades before entering the open market. The geographically limited service will compete with similar offerings from KW Offers and Compass
by Craig C. Rowe Nov 18
Quickly pay agents and accept deposits with Bank Shot
The pandemic has pushed every aspect of the transaction deep into the digital age, and this broker-developed app continues to help everyone get their money faster
by Craig C. Rowe Oct 29
Thinking about retiring? 5 ways to leverage your license
Opinion
So many agents are ready to give it all up, not realizing just how much their expertise, brand and knowledge matter. Here's how to turn those things into a revenue stream after retirement
by Faisal Susiwala Oct 29
Preclose updates signal the elevation of transaction coordination
Updates to Preclose include streamlined communications, intake workflows, and an evolving consumer experience
by Craig C. Rowe Oct 15
Snapdocs closes on $60M to further defragment real estate closings
From notary marketplace to raising more than $85 million in under a year, the software company is putting its stamp on digital escrow
by Craig C. Rowe Oct 12
From mindset to marketing: How to reach and convert leads
From marketing tips to advice on exercising your mindset muscle, last week's Connect Now was chock-full of useful information all agents need to hear. Here's a list of the most important takeaways
by Bernice Ross Sep 23
Century 21 CMO on how to grow by focusing on the little things
In this podcast, Century 21 Real Estate's global CMO Cara Whitley reflects on her career journey and chimes in on the things agents can do to stand out from the crowd
by Jordan Scheltgen Sep 2
How Keller Williams rewrote its playbook amid a pandemic
Keller Williams Coaching Vice President Monica Reynolds shares the story behind BOLD Pivot and how brokers can launch a successful training program of their own
by Marian McPherson Aug 28
Have you heard of the NPS? Here's why it's a great referral tool
The core thesis behind the NPS is that there's one question you can ask clients that reveals what they really think of your business. Here's how you can use it to ramp up referrals
by David Friedman Aug 4
Rently self-guided apartment tours to roll out nationwide
The self-guided tour pioneer inked an agreement with Pinnacle Living to help prospective tenants visit apartments on their own within a 160K-unit portfolio
by Craig C. Rowe Jul 30
What real estate and hurricanes have in common
Opinion
Be the one to help educate and reassure your clients, be they young or old, first-time buyers or seasoned investors
by Jay Thompson Jul 29
Zumper offers new online leasing suite for free
Smaller landlords and multifamily investors will now have a free suite for online leasing, payment collection and virtual tours
by Craig C. Rowe Jul 28
Amid acquisition dustup, CoreLogic releases visual marketing services portal HomeVisit
Tested by the Rhode Island Association of Realtors & State-Wide MLS, the new portal will allow agents to streamline ordering of multiple marketing services
by Craig C. Rowe Jul 23
Sotheby’s International Realty launches 4 new website features
Sotheby's new mobile site includes Instagram-style listing pages, agent profiles with direct texting capabilities, 15 translations and 60 currency conversions for global consumers
by Marian McPherson Jun 19
All Inman content related to running your business in this unprecedented time
Here's how to keep your business moving as the situation shifts
by Inman May 29
Why your customer service matters most now
Opinion
In today's world, what is the best strategy for moving forward? The answer might be less about adopting new tech, and more about focusing on individualized service and a stellar client experience
by Teresa Boardman May 7
What buyers are up against in today's world
Opinion
Entering the homebuying space has certainly opened my eyes, maybe my experiences can help you be a better agent
by Jay Thompson May 6
How curbside closings are keeping the market moving
An Atlanta real estate law firm has been conducting mobile closings for 14 years. A global pandemic has given their model, as well as emerging closing technologies fresh, much-needed attention
by Craig C. Rowe Apr 21