Map your client's journey. Identify every moment of truth. And at every one, Darryl Davis writes, ask yourself: Does this feel like a 5-star experience?
Rechat launches Service Network, a new tool to help brokerages standardize referrals and connect clients with lenders, title and insurance providers.
If your top agents aren’t using your tech stack, it’s not a training, culture or communication problem, The Agency's Zane Burnett writes. It’s a product problem.
A looming financial crisis at the U.S. Postal Service could disrupt real estate transactions that still depend on physical mail. With potential delivery cuts and closures on the table, agents face growing risk around deadlines, especially in rural markets and among older clients.
The real estate industry is embracing AI fast, but rising public skepticism may create new risks for agents, landlords and platforms.
AI is good at structured answers in predictable environments, but real estate is full of unpredictability, Tatiana Zagorovski writes. That’s where expertise lives.
Earn real trust and create a legacy by ensuring your clients feel like they're in good hands from their first conversation with you, Christine Carlo George writes.
Troy Palmquist writes that the first HomeCode Pitch Battle proved that real estate and tech connect best in ways that are less sales pitch and more get-together.
AI platform Purlin and offer negotiation marketplace Final Offer have merged to create an all-encompassing, end-to-end AI platform, while celebrity agent James Harris has teamed up with Afterpay co-founders to launch the residential real estate AI operating system Breezy.
The Hogan Group’s Mike Hogan and Alicia Pittman share how they’ve built a top-performing, 80-agent team in Virginia that still feels personal thanks to micro teams, mentorship and leadership.
If you’re racing the calendar to get to the closing table before year-end, take a tip from these agents who are still working right up through New Year’s Eve.
Behind every smooth real estate closing is a transaction coordinator who keeps it all moving, Jessica Souza writes. Here’s what separates the good from the truly great.