Lead by example and reward the activities that get results to increase your team’s positive culture and reduce churn, coach Verl Workman writes.

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Motivating a real estate sales team is more than just offering incentives; it’s about creating an environment where agents feel inspired, accountable and supported. While many leaders focus on external rewards, true motivation comes from within — aligning personal goals with professional success, fostering a culture of accountability, and making the work both fun and fulfilling.

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Start with the right people

One of the most effective ways to maintain motivation on your team is to start with the right people. The best team members are self-driven, eager to succeed and willing to put in the work. As a leader, you can’t want success for someone more than they want it for themselves.

One of my favorite books, written by Patrick Lencioni, is The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues. He teaches that we need to look for and hire people who are “hungry, humble and intelligent. A motivated agent doesn’t need constant prodding; instead, they should be like a young puppy pulling at the leash — excited and ready to go.”

Accountability: Sticks and carrots

Motivation often comes down to accountability, which can take two forms: the stick (penalties for non-performance) and the carrot (rewards for achievement). Both can be effective when used correctly.

The stick approach

A structured accountability system ensures agents stick to their commitments. One method is a signed commitment document outlining team expectations, such as daily prospecting, attending team huddles and achieving a set number of points per day based on revenue-generating activities. When an agent fails to meet these commitments, remind them of their promise to the team and themselves.

For agents who fall behind, referencing their vision board — a dream home, a trip to Disneyland with their family or a new car — can be a powerful motivator. Remind them that their daily work directly impacts their ability to achieve their personal goals. They are more likely to do hard things for their families or personal reasons than for any leader.

Another stick approach involves lead distribution. If agents aren’t consistently meeting their daily success metrics, they’re removed from team-generated lead distribution. This reinforces that opportunities are earned, not given. 

Opportunity cost worksheets and reinforcing what it costs not to do the activities

Each client has a real lifetime value. Depending on your market, it could be as low as $50,000 and as high as $200,000. When you acquire a new client, it’s worth whatever their lifetime value is.

When an agent loses a client because of a lack of follow-up or a lack of consistently adding value to the database, the opportunity cost is as much as $200,000. That is like withdrawing from the family bank account for that amount. When you put your finger on it, the behavior often changes and is replaced with better choices. 

The carrot approach

People naturally respond to incentives; the most effective rewards go beyond money. Gamification is a powerful way to keep agents engaged.

For example, some teams use a spinning wheel with various prizes — gift cards, extra vacation time or small luxury items — for agents who hit their goals. Others set up larger team incentives, such as a group outing, a spa day or an all-expense-paid trip to an industry conference.

Some teams also run friendly competitions, such as rewarding the agent who books the most listing appointments in a month. You naturally foster a motivated team by creating an environment where agents enjoy striving toward goals.

Daily huddles: Creating a culture of productivity

A well-structured daily huddle is one of the simplest, yet most effective ways to motivate your team. In a high-performing real estate team, these meetings are non-negotiable. Like a football team huddles before every play, a sales team must huddle daily to review goals, share successes and ensure accountability.

A strong huddle for our clients includes:

  • Daily success habits: Have they consistently reached their daily target of 61 points on their prospecting?
  • Top 50: Have they reached out to their Top 50 — their SOI, who have agreed to provide at least one referral per year. Have they maintained their outreach as scheduled in their CRM?
  • Dollar-producing activities: Are they staying focused on spending their time with dollar-producing activities instead of wasting their time on fake work?
  • Accountability check-ins and goals: Team members hold each other accountable, reinforcing a culture of commitment and support. Have they reached their goals?

When done consistently, huddles build momentum and create an environment where motivation and accountability thrive.

Aligning business goals with personal goals

Great leaders recognize that motivation isn’t just about hitting quotas — it’s about helping agents achieve their personal goals. One of the most powerful ways to do this is through vision boards. Each agent should have a board that includes things they aspire to — whether that’s paying off debt, traveling or purchasing a new home.

When an agent struggles, revisit their board and remind them why they’re working hard. If an agent isn’t prospecting consistently, ask them: “If taking your kids to Disneyland is important to you, what’s stopping you from making the calls that will get you there?” Aligning their professional actions with their personal aspirations makes motivation self-sustaining.

Providing growth opportunities

High-performing agents will eventually hit a ceiling without room for advancement. To keep your team engaged long-term, create opportunities for professional growth. This could mean transitioning a top buyer’s agent into a listing role, allowing senior agents to mentor newcomers or even helping them build their own team within yours.

Teams with a clear career progression retain top talent, ensuring continued motivation and performance.

Recognizing and celebrating achievements

Recognition is a simple yet powerful motivator. Whether it’s a public shoutout in a meeting, a personalized note or a social media post highlighting an agent’s success, acknowledging effort and achievement keeps morale high.

Additionally, small rewards, like taking the top performer to lunch or giving out personalized gifts, make agents feel valued and appreciated. Remember, people don’t leave jobs — they leave environments where they don’t feel recognized.

Lead by example

Finally, setting an example is the best way to inspire your team. If you expect agents to prospect daily, show them how it’s done. If you want them to improve their skills, continue your own education. Actions speak louder than words, and your team will be more motivated when they see you putting in the effort.

Motivating a real estate sales team isn’t about pushing people to work harder — it’s about creating a productive environment where motivation naturally flourishes. By fostering accountability, incorporating rewards, holding daily huddles, aligning business with personal goals and providing growth opportunities, you’ll build a team that stays driven, engaged and successful.

When you take the time to understand what truly motivates each team member, success follows naturally. Our goal as leaders is to serve them and help them gain everything they want in business, in life and more.

If we inspire, lead by example and reward the activities that get results, we will increase our positive culture and reduce churn on our teams. Most importantly, we will have helped people build lives of real value.

Verl Workman is founder and CEO of Workman Success Systems. Connect with him on LinkedIn or Instagram.

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