Opinion
If you provide superior customer service, you have nothing to worry about
Opinion
Real estate pros who make foolhardy decisions take a hit in the reputation department
Opinion
Disintermediation is only truly a problem if you just provide basic services
Opinion
Open yourself to how others think, and you just might find yourself growing in ways you never thought possible
Opinion
Don't misread Jay's last article into a too-comfortable, nothing-will-change, lullaby of pretty lies
Opinion
Expend your energy on focusing on your clients, and let go of your disruption complaints — you'll be a better agent
Bret Calltharp is taking over Jay Thompson's role at Zillow and is looking forward to making it his own
How to win listings and best discuss pricing with sellers
Jay Thompson and Luke Glass share the plans and programs that will help you succeed
'The simple reason for retiring now is it’s just that time,' Thompson wrote in a blog post
Zillow Group Director of Industry Outreach Jay Thompson shares some helpful tips for navigating Inman Connect New York
Companies like Opendoor and OfferPad hold licenses, but they are direct buyers whereas Zillow is a middleman
Reactions ranged from 'opportunity knocks' to 'and the other shoe drops'
Things to consider before you complain
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