Those satisfied clients need love, too, so make sure you're responding to their positive reviews with sincere appreciation
Opinion
Do you know what makes some scripts winners while others just lie there? Flip the script with these best practices
The authors of 'Exactly What to Say for Real Estate Agents' provided 30 magic words to help agents have the tough conversations. Here, Bernice Ross boils down the top takeaways
High-touch or low-touch, communications between landlords and residents are most valuable when there's a solid relationship backing them
Home sales resulting from divorce can be fraught with peril. Here's how to navigate through this rocky relationship terrain
Why asking questions is more effective than lecturing clients, and other useful insights from ‘Exactly What to Say for Real Estate Agents’
Opinion
Document and record everything: You'll be glad you did in the event of a dispute
Knowing when you need to take an issue to the next level
Opinion
With so many moving parts and team members always in motion, having a well-defined communications plan ensures a team is operating at its highest efficiency.
Opinion
If you want to be better at overcoming objections and closing more deals, follow these tried-and-true principles
Use these tactics before asking the sellers to change the price