Is the next big thing improving customer experience?
Opinion
Is the next big thing improving customer experience?
Well, it should be
by Kenneth Jenny Feb 11
Forget about the signs; focus on customer experience
Opinion
Forget about the signs; focus on customer experience
Crazy times usually call for crazy ideas
by Kenneth Jenny Dec 18
5 reasons training is essential to your agents' success
5 reasons training is essential to your agents' success
Invest in continued education, and you'll see a significant benefits
by Brian Buffini Nov 2
Opinion: The real estate relay race
Opinion
Opinion: The real estate relay race
It's about creating the best conumer experience possible
by Kenneth Jenny Sep 25
Could losing independent contractor status force brokers to raise the bar?
Opinion
Could losing independent contractor status force brokers to raise the bar?
It might be the best thing that's happened to the industry in a long time
by Jose Perez Sep 24
6 true confessions of an industry veteran: Part 2
Opinion
6 true confessions of an industry veteran: Part 2
What I've learned in my 36 years in real estate
by Kenneth Jenny Sep 18
What have your client reviews done for you lately?
What have your client reviews done for you lately?
Moving from 4 stars to off the charts with business intelligence: Part 1
by Laura Monroe Sep 16
5 branding mistakes you might be making
5 branding mistakes you might be making
Don't make these blunders while establishing your brand
by Jarad Hull Jul 14
5 tips for crafting an unforgettable client experience
5 tips for crafting an unforgettable client experience
Do your clients love your agents?
by Jose Perez May 15
What if all agents had to be employees rather than independent contractors?
What if all agents had to be employees rather than independent contractors?
Although many aren't loving the prospect, there are some benefits to the change
by Bernice Ross May 4
7 no-brainers to improve your client experience [webinar recording]
7 no-brainers to improve your client experience [webinar recording]
The closing process can be the ultimate way to leave a lasting impression
by Inman Next Oct 27
Online real estate agent reviews: quick, free ways to find them and how best to respond to negative feedback
Online real estate agent reviews: quick, free ways to find them and how best to respond to negative feedback
The best defense is a good offense
by Guest Contributor May 8
30 tools real estate Web developers use to up their game [infographic]
30 tools real estate Web developers use to up their game [infographic]
Building websites in 2014 has gotten a whole lot easier
by Seth Price Mar 6
6 years later and we still can't modify or refinance our mortgage
6 years later and we still can't modify or refinance our mortgage
Predatory lending experience keeps getting worse
by Bernice Ross Dec 2
Real estate referrals: Lifestyle expertise, little 'extras' drive word of mouth
Real estate referrals: Lifestyle expertise, little 'extras' drive word of mouth
Top-notch customer experience is key to referrals
by Bernice Ross Oct 21