You are your brand: How I went from MMA fighter to award-winning Realtor
Opinion
Do you have what it takes to win in the rough-and-tumble world of real estate? Learn how this current team leader and former MMA champ built his brand and took his business from nothing to No. 1 in just a few years
by Paul Domenech Jul 7
Customers are telling us what they want. We need to listen
Opinion
Today's consumers are not shy about voicing what they want, and savvy agents know how important it is to listen
by Kris Lindahl Jun 14
5 must-have qualities and skills for showing a home
Do you have what it takes to impress buyers while showing homes? These are the five qualities your clients are looking for
by Santiago Arana Jun 7
Don't wait, create! Help find hidden inventory for your buyers
Opinion
Inventory continues to be a challenge for all real estate agents, but you don’t have to wait passively for the market to provide inventory
by Tom Toole May 11
The secret to generating more 'offer-ready' buyers
Do you have buyers who are on the fence about writing an offer? Bernice Ross interviews Andrew Flachner of RealScout on how to get your buyers 'offer-ready'
by Bernice Ross Apr 27
5 simple scripts to reconnect with your sphere 
Opinion
Staying in touch with your sphere of influence is the foundation of building and maintaining your business. Here are a few authentic scripts for effective follow-up
by Darryl Davis Apr 25
Discrimination second only to high prices as biggest obstacle to buying
The National Association of Realtors latest consumer survey revealed affordability is the main thing plaguing homebuyers, followed by discrimination, mortgage access and agent performance
by Marian McPherson Apr 14
Generate steady leads and referrals: 9 systems you need in place by 2022
Whether you're brand new to the biz, playing catchup after immense growth or simply looking for fresh automation ideas, here are the systems every agent needs
by Rainy Hake Austin Nov 23
Give clients a standout experience! 5 customer service must-do's
Providing outstanding customer service that helps create memorable experiences for your clients is absolutely paramount in our industry. Here's how you can ensure a positive and value-driven buying and selling experience
4 features every property management platform should have
Choosing the right property management platform can make all the difference in putting you ahead of the competition while helping you foster more meaningful relationships with your clients
by Sachin Latawa Sep 7
Want a free business boost? Here's how to make online reviews work for you
Reviews can truly be the currency of your business. Here's how you can create a positive experience for all of your clients — and stand out with your customer service
by Sam Trimble Aug 5
Connecting with Veronica Figueroa
Ahead of Inman Connect, the eXp Realty team leader says agents have the chance to offer service that keeps clients coming back
Want the ultimate client experience? Set up these 5 team systems
Opinion
A real estate team can be the ultimate solution to providing consistent 5-star client experiences — if they're run effectively
by Carl Medford Jun 2
How to successfully work with clients who eschew technology
In a high-tech digital world, the basics of low-tech analog customer service still matter, especially when dealing with buyers and sellers who don't use smartphones or email
by Teresa Boardman Mar 25
Do you speak the 5 love languages of customer service?
In this hot, competitive market, clients need reassurance, which might mean customizing your service based on their 'love language.' Here’s how to do that
by Rachael Hite Mar 22