Proptech columnist Craig Rowe reviews the March 2025 update from Revaluate, an application that helps agents and brokerages improve the quality of their CRM data and monitor the long-term health of their business.
Bigger. Better. Bolder. Inman Connect is heading to San Diego. Join thousands of real estate pros, connect with the power of the Inman Community, and gain insights from hundreds of leading minds shaping the industry. If you’re ready to grow your business and invest in yourself, this is where you need to be. Go BIG in San Diego!
Have suggestions for products that you’d like to see reviewed by our real estate technology expert? Email Craig Rowe.
This article was last updated March 27, 2025.
Revaluate is a database auditing and seller insights solution.
Platform(s): Browser
Ideal for: All agents, teams of all sizes; agents working with younger, web-savvy clients
Initial review: Nov. 2015
Update: March 2025
Top selling points:
- Dynamic use of Likely-to-Move lists
- Database/CRM clean-up
- Location/address confirmation
- Consistent data quality monitoring
- Easy integration
Top concern(s):
A clean database isn’t enough to win new business, but it is every business’s best start. Agents and brokerages need to understand their audience and create a marketing strategy to capture it.
What you should know
Revaluate is an application for improving an agent’s database of contacts, leads, vendors and clients. It’s designed to plug into the backend of whatever CRM one uses to offer a blanket audit of records, highlighting missing addresses, bad email accounts, broken names and just about any form of bad input that’s responsible for email campaign bounce-backs, undelivered “New Listing!” postcards and any other form of ignored or ROI-less outreach.
Revaluate also uses predictive analytics to watch your database for activity that may signal a person is getting ready to put their home on the market, probably its flagship offering, proven right one in five times. This exceptionally valuable feature can only work if the person’s address is up-to-date, and ensuring that’s the case is another component of the software, able to marry email addresses with a house number and zip code.
User databases get assigned a score and intuitive breakdown of complete records vs. incomplete, total records, missing names, invalid addressees and other characteristics that define quality marketing data.
The company debuted as a service to rank neighborhood livability, paving the way for the likes of Local Logic and LocalizeOS, as well as other services harnessing socioeconomic and demographic studies for the benefit of the consumer by way of the agent. It’s all valuable stuff.
Down the road, though, the company realized that there are multiple ways to strain its data and launched its “Likely-to-Move” scoring, now a prominent part of Revaluate’s core competency and the most recent subject of a major update, something internally referred to as “the Kraken,” because of the power it gives to users
Whereas the software produced a single static file from which agents and marketing staff would drive outreach to those likely movers, thereby making it multi-step and partially manual, the update now generates a dynamic, filterable list. Users can further segment their own likely-to-sell results by zip code, community, price range and other actionable characteristics.
This new app skill provides CRM-like benefits to those who don’t use major marketing and database providers, like Follow Up Boss, Revaluate’s most common partner for its unique offering.
The updates include a renovated search experience and additional touches such as automatic flagging of bad email addresses — a major source of wasted marketing spends — and a country record lookup within its database repair product to verify a person’s address.
For a $49 fee Revaluate will offer Data Nerd, a service that will merge, format and de-duplicate up to five data files within an hour. It’s also part of its repair service for existing subscribers.
Revaluate is still heavily driven by what is in an agent’s CRM, not what the CRM offers to do with the data.
Chief Executive Officer Chris Drayer told me last year that upon sign-up, 93 percent of customer databases begin with a less-than-passing letter grade — an F. Give further thought to how most databases are collected, and it’s easy to understand why that’s the case.
One example is the use of “squeeze pages” and other permission-based forms of data collection — basically, those pop-up forms that require a name and email address to see more listing photos. (Please stop withholding information from the public.) These are easy to break with a bullshit name or shoddy email account which, incredibly, typically remains uncorrected in a CRM.
Leads that come from paid list providers rarely offer a lot of validation, nor do open house forms that can also be easily side-stepped. And let’s not forget names and numbers that can be purchased from literal criminals who have found a way to profit from repurposing discarded phone books. And the longer these leads fester in your database, the more likely you are to waste money on marketing.
Pending FCC anti-SPAM rules are directly targeting paid lead services, essentially preventing them from selling the same batch of leads multiple times. The relationship between sender and recipient has to be organic and one-to-one.
Well, that was the plan at least.
The rules were set to activate in January 2025 but were suspended at the last minute — likely a result of the election and the new administration’s comfort with eschewing business regulation.
Revaulate also has a feature that reveals lost commission volume as a result of infrequent outreach or poor data quality.
Using the same AI-backed functionality that determines a person’s moving potential, the application digs up those in your database who bought or sold with another agent. The good news is that is part of a running list that shows the potential resting in your data and also highlights when it was you who earned the commission.
This information can also be viewed in a map experience, pinpointing closed sales in and around your market from people in your database.
Know that not every lost sale is because your data was bad. It just happens; it’s part of the game.
Still, earning back a couple of those lost deals isn’t that hard. Be consistent, be personal and damnit, be relevant.
Which all starts with knowing who’s in your database. On that note, since the new leads aren’t all that prevalent right now, the logical thing to do is focus on the ones you already have.
Have a technology product you would like to discuss? Email Craig Rowe.
Comments