6 things I do every week without fail to better serve my clients
These weekly habits create structure, focus and consistency
by Christina Balas Jun 11
real estate agent traning
Indie brokers don't need deep pockets to develop agents. They need systems
by Nick Schlekeway May 8
agent authenticity
Authenticity opens the door, but here’s what carries the conversation when decisions get difficult
by Deb Siefkin Apr 22
real estate client service
At every touchpoint, ask yourself: Does this feel like a 5-star experience?
by Darryl Davis Apr 22
customer experience
Earn real trust by ensuring your clients feel like they're in good hands with you
commission breath
An agent's single-minded focus on commission only can bring chaos to a brokerage, managing broker Derek Carlson writes. Here's what to watch for when you're recruiting top talent
by Derek Carlson Feb 25
Los Angeles broker, CEO and SoCal luxury icon John Aaroe dies
Aaroe, who founded John Aaroe & Associates and the John Aaroe Group, was known as a cherished mentor and guiding light to Southern California agents. He passed away at the age of 73
by Lillian Dickerson Dec 19
How a top DC agent went from college dropout to luxury mogul
Extra hours, social media and a team with the highest standards of service helped The Heider Company become one of the top-earning teams in the world at Sotheby's International Realty
by Lillian Dickerson Dec 11
Make moving day smoother by handling the logistics for clients
Want to make everything easier for your clients, so they’re singing your praises to family and friends? Troy Palmquist says digging into the moving day details is the way
by Troy Palmquist Dec 9
A bunch of big real estate teams are making big moves
As competition for talent remains intense, major teams this week moved to Compass, eXp Realty and the Real Brokerage
by Jim Dalrymple II Sep 17
A picture of Taylor Swift kissing Travis Kelce with onlooking fans watching to represent Taylor Swift-level client loyalty in real estate.
Trainer Rachael Hite reflects on the core strategies that the most successful agents she knows use to drive their businesses
by Rachael Hite Aug 29
Teams Spotlight: The Lisa Cozzi Team, Century 21 AllPoints Realty
With over 24 years of proven success, find out how Cozzi and her team adapt, strategize and execute, so clients win
by Christy Murdock Aug 7
Real estate doesn’t need more disruptors. It needs craftspeople
Better Homes and Gardens Real Estate President Ginger Wilcox shares a call to bring care, knowledge and professionalism back to the center of the industry
by Ginger Wilcox Jul 31
What real estate brokerages can learn from luxury hotel brands
Real estate companies have the opportunity to craft a distinctive client experience aligned with their brand, values, vision and mission, The Agency's Rainy Hake Austin writes
by Rainy Hake Austin Jul 18
Broker Spotlight: Tricia Schlosser, Century 21 Morrison Realty
Find out how this standout North Dakota broker delivers 'full-service support for serious professionals' and for the clients they serve
by Christy Murdock Jul 10