Turn that 'no' into a 'yes': 9 problem-solvers for agents
Opinion
Use these skills to improve your ability to solve problems and get the answer you need
by Bernice Ross Jun 3
Keeping It Real: Why hope is the best medicine
In times like this, the best thing you can do is be of service to others. Reach out, stay positive, and spread kindness
by Peter Lorimer Apr 10
WATCH: Delivering 7-star service in a 3-star industry
Connect Flashback: How one agent sustains 100% referral business
by Inman Nov 11
Keeping It Real: Why you have to take control
Opinion
Do yourself a favor, and get out of your own way
by Peter Lorimer Oct 31
Why don't we think about clients' specific needs?
Opinion
The real estate industry needs to change its mindset about its relationship with customers. It's all about service — not just closing the transaction
by Joseph Rand May 22
New Windermere campaign highlights agents who go the extra mile — sometimes literally
One ad features an agent who trekked into the wilderness near the Canadian border to present clients with 2 offers
by Andrea V. Brambila Mar 21
Parker Principle 11: Adopting a career of service
Shouldn’t we all be doing this?
by Maria Dampman Apr 13
Agent Connect NY 18: Delivering 7-star service in a 3-star industry
The trick 'is just to truly give a sh*t'
by Inman Feb 19
Why you should be charging more commission
Charging a higher rate will push you to provide the highest level of service
by Danny Batsalkin Jan 24
5 creative solutions that will close any real estate deal
Think outside the box in order to solve your clients' problems
by Mike Kalis Oct 25
Podcast: 8 ways to keep working when disaster strikes your market
10 tips for making service part of your business
You need a plan in place to make giving back helpful for all
by Dani Vanderboegh Aug 2
Podcast: Gary Griffiths on business fads and Facebook ads
It's the little things that make you a great agent
by Pat Hiban May 3
Why mobile apps make home shopping easier
The case for including apps in your mobile strategy
by Neha Kamran Apr 28