Meeting and exceeding client expectations, team leader Carl Medford writes, means making sure you're communicating with them and helping them understand their transaction process
As we move into the 2nd half of the year, it’s important to develop a positive perspective on change, eXp’s Troy Palmquist writes, as an essential element of growth and innovation
Less talk, and more listening. Inman contributing writer Rachael Hite shares the real reason your transactions turn topsy turvy — and why it has everything to do with what's lost in translation
Real estate professionals have been seeking answers since Wednesday, when many lost access to their personal websites, lead services and other tools provided by BoomTown, agents told Inman
The high-ranking team returns to Corcoran after a recent 1-year stint at Douglas Elliman. Hottinger said Corcoran is 'home' to the team
Words are very powerful, writes broker Joseph Santini, so choose them carefully. You’ll reap the benefits of strong communication and greater success in both your business and personal life
25 Compass agents with the most buyer-exclusive agreements and in-person interactions after 100 days of 2024 will win a trip to NYC, lunch with Leonard Steinberg and dinner at Reffkin’s home
Communication in all types of circumstances can help to set your services apart. Here's how to approach four common bad-news scenarios and keep your client relationship moving forward
Bad news is just part of the reality for real estate agents. Here's how to deliver it effectively while ensuring clients are properly prepared and educated
There are many ways to handle objections from potential clients. Here's how to make your response authentic and effective
Having tough conversations about real estate can be difficult when the news isn’t ideal — but remember that your clients are asking you because they trust you and your expertise
If sellers are getting anxious, here's how to help them feel better about their odds of a timely sale during a market shift
Opinion
When your customer’s personality style differs from your own, use the following techniques to keep the lines of communication open
Opinion
Savvy agents avoid common pitfalls that can derail a deal, many of which arise before negotiations even start
Opinion
Parting ways with a client is never easy, but it’s sometimes necessary to protect your business and sanity. Here are some key strategies for ending a client-agent relationship professionally