What happened to true customer service?
Opinion
It’s all about the client experience — be respectful
by Teresa Boardman Feb 2
Details matter: 3 ways to provide a better client experience
Opinion
Little things mean a lot when it comes to making a big impression on clients
by Troy Palmquist Nov 1
4 opportunities to showcase exceptional customer service
How to turn your happy clients into raving fans
by Nick Najjar Dec 6
Is the traditional brokerage model obsolete? Part 2
Defining and comparing new and old-school ways of doing business
by James Hussaini Sep 11
Is traditional brokerage model obsolete? Part 1
Defining and comparing new and old-school ways of doing business
by James Hussaini Sep 10
Client experience at Agent Connect -- an ambassador's takeaways
Elevating the experience is rewarding for agents, too
by Ryan Bokros Aug 5
3 ways to fix the negative perception of Realtors
Giving the best service possible is the only way an agent can survive
by Tyler Smith Jun 11
20 ways to help ease your clients' moving day
Relocating is tough, but these tips will help reduce stress
by Jenna Weinerman May 1
If we build it, will they come?
If our clients are ready to demand more of us, we'd better get ready to deliver
by Joseph Rand Jun 4