What the Ritz Carlton can teach you about elevating client service
Want to stand out from the crowd of real estate professionals? Take a tip from Milena Monet and emulate some of the business world's biggest names
by Milena Monet Feb 29
5 tips for shepherding clients through mortgage challenges
Buyer demand is still robust, but affordability challenges can make it harder for clients to qualify for financing, Luke Babich writes. Here's how to help
by Luke Babich Feb 26
Corcoran brings on 3rd Houston franchise, Corcoran Genesis
The new franchise, led by owners Nicole and Doug Freer, will serve clients in Houston's suburbs. The couple's team was No. 1 in Texas based on 2022 sales volume and transaction sides
by Lillian Dickerson Feb 22
NYC top producers to form The Luxury Alliance Team at SERHANT.
Alexandra Newman, MaryElizabeth Smith and Amit Golriz have left Corcoran to start a new mega team at SERHANT. with four additional Corcoran agents making the move with them
by Lillian Dickerson Dec 22
Nikki Beauchamp leaves Engel & Völkers for Sotheby's
After nearly a decade at Engel & Völkers, Beauchamp said that now was a good time for her to start a new chapter. She landed at Sotheby's largely because of the brand's international network
Team co-led by former 'Bachelor' Jason Mesnick joins Real
Mesnick and his partner Chris Dalto have left Compass and brought their Seattle-based luxury team, MDG Residential, to Real. Within its 1st year, the team closed more than $100M in sales
by Lillian Dickerson Nov 29
Here's what it takes to be a full-service real estate agent
A full-service agent provides superior service and focuses on the client's best interest from beginning to end. That's what sets their performance apart
by Rainy Hake Austin Sep 28
Want to be a better listener? These 3 keys will help
It is so easy to dismiss someone because they may make a request you do not understand or even think is stupid. Truly listening, however, can set you on a new and wonderful trajectory
by Carl Medford Aug 25
Are your real estate clients truly satisfied? Here's how to make sure
The essence of garnering rave reviews and inspiring trust in your clients is taking responsibility, even when things don't go according to plan
by Bernice Ross Aug 22
What is the meaning of full service?
Opinion
Does "full-service real estate" really mean anything or is it just something brokerages say to charge higher fees?
by Teresa Boardman Jun 8
Leading Seattle team departs Sotheby's for Engel & Völkers
The 3-person Nielsen Group brings a collective 25 years of industry experience and an average annual sales volume of over $50M to Engel & Völkers
by Lillian Dickerson Feb 22
Top Berkshire Hathaway HomeServices team goes indie
The 15-agent Ivan Sher Group will now be known as IS LUXURY and has become an independent brokerage and a member of the Forbes Global Properties network
by Lillian Dickerson Oct 20
How to mix, match and mirror your client's energy when things are not clicking
Opinion
When your customer’s personality style differs from your own, use the following techniques to keep the lines of communication open
by Tom Toole Jul 11
How to work with any personality type
Successful real estate agents can identify and adapt to different personality types. That helps to ensure a fruitful relationship over the course of the transaction
by Kathy Zorn Feb 23
That escalated quickly! 5 ways agents ruin client relationships
Aggravating mistakes end up costing you clients, time and money — and it's your reputation that takes the biggest hit
by Santiago Arana Feb 15