Opinion
Agents, stop hating Zillow and embrace it
How I personally feel about Zillow has never been part of the conversation
May 4
Opinion
How to reject a homebuyer’s offer respectfully
The next time you have to contact an agent to give him or her the bad news, be polite and gracious
Apr 12
Opinion
What if real estate was more like the health care industry?
Why competition makes us better
Apr 5
Opinion
How the inventory shortage is throwing a wrench in my business
All the technology in the world won't provide us with more homes to sell
Mar 8
Opinion
One broker reflects on 50 years of fair housing
Agents should be more inclusive in marketing homes
Feb 22
Opinion
What is leadership anyway? Notes from a broker on the fringe
Admire people who have the courage to be loud and bold
Feb 9
Opinion
What happened to true customer service?
It’s all about the client experience — be respectful
Feb 2
Opinion
Is withholding from the MLS crossing the fair housing line?
Finding the right buyer may have more implications than you think
Jan 12
Opinion
An optimistic real estate broker's 2018 forecast
This year will be the year of 'the woman'
Dec 29
Opinion
Listen, NAR: Homeownership isn't all about taxes
Where's the campaign against the growing cost of health care that affects members and the middle class?
Dec 1
Opinion
One broker's love-hate relationship with agent recruitment
Trying to recruit me is a waste of time for the recruiter -- but not a waste of time for me
Nov 10
Opinion
Surprise: RPR is way better than you think
This app is an overlooked, easy-to-use, real estate information gold mine
Oct 27
When business is sluggish: 10 to-dos for the slow season
Seek self-improvement and business organization in your downtime
Oct 12
Opinion
Agents resist being replaced, not new technology
Most people are going to resist bad ideas, even if they are new
Sep 28
'I'm having tech troubles': How to avoid problems before they start
We use a lot of technology in our businesses, and there are a few things we can do to make it go a little smoother
Sep 15
Opinion
When clients play commission hardball: What (not) to say
It's common for clients to reach into our pockets and expect a donation when they cannot make ends meet
Aug 31
Opinion
12 terrible habits of top producers that lower the bar
People can make lots of money and still be jerks
Aug 17
Opinion
A broker’s case against cold calling: Stop, or I’ll tell your mother
Where salespeople get it wrong
Aug 3
Opinion
Are you working hard for your real estate client -- or just looking busy?
I challenge you to define a 'hardworking' agent
Jul 20
You can't just throw it all away: Alternatives to trashing junk when moving
We should keep the things that bring us joy and get rid of the rest
Jun 30