The never-ending winter weather is affecting the spring market, but East Coast agents are working hard to give excellent service regardless
Merely asking for a favor can help increase a salesperson’s chances of sealing deals
The trick 'is just to truly give a sh*t'
Every positive customer service experience adds to the likelihood you and your agency will be remembered -- and recommended
Opinion
Little things mean a lot when it comes to making a big impression on clients
As the hurricane left my apartment complex six feet underwater, my family was navigating a dicey rental situation
More builders might soon be looking to hire agents to get an edge over the competition
Top producer Brenda Fontaine shares the secrets behind 90 percent of her client acquisition
Are you putting your clients first? Doing so might save you from losing them to 'poachers'
Use this technology to make customer service and transactions easier for everyone
Go MIA for a few days and you'll probably lose out
Want to be more than just another agent? Here's how.
How to keep your cool when everyone else is losing it
Opinion
How old-fashioned customer service can save your business from mediocrity and failure