The biggest wins, losses and news from Q4 2023 earnings
Real estate’s Q4 earnings calls have finally wrapped. From RE/MAX’s CEO exit to Airbnb’s $10B year, we’ve rounded up the top stories all in one place. Here’s what you might have missed
by Jessi Healey Feb 29
Commissions, objections, spring: Inman's Top 5 stories of the week
Looking for a quick catch-up on the buzziest stories of the week? Here’s Inman Top 5, the most essential stories, according to Inman readers
by Dani Vanderboegh Feb 23
EXp posts revenue uptick in Q4 — but not enough to turn a profit
The company best-known for its virtual brokerage brought in $983M in revenue between October and December, even as a difficult market took a toll, according to Q4 earnings released Thursday
by Jim Dalrymple II Feb 22
Nevada homeseller files yet another commission lawsuit
Angela Boykin is suing over a home sale from 2022. Her case is the 2nd such recent lawsuit out of Nevada and adds to the growing number of cases that have followed the Sitzer | Burnett verdict
by Jim Dalrymple II Feb 20
Mission accomplished: Real nets another eXp office
The Real Brokerage has surpassed 14K agents in total and continues to name new teams to its roster. The latest is another from eXp, Mission Realty of Richmond, Virginia
by Craig C. Rowe Feb 20
SERHANT. launches in Orlando with The Home Squad
The 16-member team led by Sarah and Mark Raumaker closed $86M in sales volume last year and has sold more than $260M in sales volume since its founding in 2018
New York Comptroller asks eXp to investigate sexual assault claims
The office of New York State Comptroller, which holds nearly 27,000 shares of eXp World Holdings stock, sent a letter to eXp CEO Glenn Sanford requesting he establish an investigative committee
by Ben Verde Jan 31
6 keys to building the team of your dreams in 2024
Team leaders Megan Romine, Ryan Butler and Elias Astuto discussed how enforcing standards, sharing responsibilities and staying engaged are key to creating a long-lasting business
by Marian McPherson Jan 24
Talk and tech tools to help agents thrive in 2024
Tech and team leaders who spoke at Agent Connect on Tuesday stressed how agents can think outside the box to provide solutions for themselves, their clients and other agents in the industry
by Lillian Dickerson Jan 24
New suit accuses eXp Realty, ex-team leader of sexual harassment
The suit claims that Chris Nevada, who was with eXp but has since left, offered to pay an employee for sex, made inappropriate comments and, ultimately, fired the woman
by Jim Dalrymple II Jan 18
Court says $200B commission suit against NAR must go forward
A federal court judge denied a request from the defendants to suspend the case pending the outcome of post-trial motions after the Sitzer | Burnett verdict
by Andrea V. Brambila Jan 18
EXp Realty lassos a pair of high-performing Texas teams
The Mike Seder Group and the Ronnie and Cathy Matthews Group join eXp as the battle for top agents continues to be one of real estate's defining stories
by Jim Dalrymple II Jan 4
New lawsuit accuses eXp of ignoring agent sexual assault
The suit accuses now-former eXp agents of sexually assaulting a woman and claims eXp failed to stop the 'abhorrent behavior.' It follows a similar case that began in February
by Jim Dalrymple II Dec 15
EXp Luxury celebrates its newest phase of international expansion
In addition to launching in Australia and New Zealand, the virtual brokerage also expanded its luxury program into South Africa and the United Kingdom
EXp scoops up 60-agent RE/MAX team in Canada
Justin Havre and his 60-agent team in Calgary are the latest big names to move brokerages as big-name firms compete for top talent
by Jim Dalrymple II Nov 20
Real estate CEOs: Big impact from commission suits 'improbable'
The bombshell verdict of Sitzer | Burnett rocked the real estate industry, but recent earnings reports suggest many of its most recognizable CEOs don't anticipate major disruptions
by Jim Dalrymple II Nov 17
EXp Realty CFO Jeff Whiteside announces departure
Whiteside, who has been with the company for 5 years, will stay until Dec. 1 to aid in the transition
by Ben Verde Nov 13
Mother of all commission suits filed in Illinois, this time by homebuyers
'Batton 2,' exponentially larger in scope than Sitzer | Burnett and the Moehrl commission suits, was filed last week in Illinois and takes aim at many of the defendants in another suit called Gibson
Sitzer | Burnett plaintiffs' attorneys in talks with Department of Justice
Disrupting the National Association of Realtors' use of multiple listing services as a 'vehicle for higher commissions' is at the center of talks, lawyer Michael Ketchmark told Inman exclusively
Will Q3 earnings keep real estate mired in a 'Groundhog Day' loop?
Real estate companies have been trapped in a repeating cycle of bad financial quarters. Will this latest round of earnings break the loop, or is the industry doomed to relive it?
by Jim Dalrymple II Nov 1
Sitzer attorney files new suit against Compass, Redfin, others
Michael Ketchmark filed the new lawsuit just moments after a jury sided with his clients in the Sitzer | Burnett case. The new suit claims another batch of companies committed a conspiracy
Late eXp icon Rick Geha honored with $100K fundraiser
The team founder suddenly passed away 1 week after eXp's annual conference in Las Vegas. The family is honoring him with a $100K fundraiser for the Oakland A's Make-A-Wish Community Fund
by Marian McPherson Oct 27
After Inman Connect chat, Troy Palmquist lands big role with eXp
Palmquist joined eXp's Michael Valdes on stage to talk recruitment at ICLV over the summer. Now, he's taking his 30-member team to eXp as the brokerage's new director of growth for California
by Daniel Houston Oct 5
EXp streamlines ExpressOffers iBuyer program with Opendoor deal
Opendoor is now the primary cash-offer solution behind eXp's ExpressOffers platform. Agents will soon be able to request a cash offer on qualified properties directly through an eXp dashboard
Top-producing LGBTQ+ Real Estate Alliance members earned $8.53B
The 3rd annual Top Producers list honors 388 agents and team leaders who raked in $8.53B in 2023 alone, reflecting the growing influence of LGBTQ+ agents in the industry, the Alliance says
by Marian McPherson Sep 20
eXp Realty
The Bean Group is the first team to join eXp Realty via the brokerage's new Boost program, which provides financial incentives to independent recruits, according to an announcement Tuesday
by Jim Dalrymple II Sep 13
EXp captures top-producing team in New York's Hudson Valley
The Virginia Corbett Home Team includes 16 agents and 5 staffers. The team's move to eXp comes as brokerages across the US compete for top talent that can still produce in a tight market
by Jim Dalrymple II Sep 6
NAR harassment, retaliation and evasion revealed in Times exposé
In interviews with 29 current and former NAR employees and leaders, including 19 who said they endured sexual harassment on the job, The New York Times described wrongdoing running not only through the trade organization but the subsidiaries and boards its executives currently sit on
Keller Williams cuts profit sharing for agents who fled to competitors
The franchisor will slash profit sharing for 'vested KW agents who actively compete with our brokerages' unless they return within 6 months, Keller Williams President Marc King said Tuesday
by Andrea V. Brambila Aug 23
In crucial Q2, real estate separated wheat from the chaff: Intel analysis
The biggest publicly traded brokerages and tech companies significantly slashed losses in the second quarter, restoring investor confidence, according to an Intel analysis of Q2 earnings data
by Daniel Houston Aug 16
A stock analyst reveals the 2 big winners from Q2 earnings season
Among the publicly traded real estate enterprises to release second-quarter earnings reports this month, 2 companies stood out for John Campbell, a managing director at analytics firm Stephens
by Daniel Houston Aug 16
How to 'attract' agents instead of 'recruiting' them
The key to success in attracting and retaining good agents lies in large part on a broker's mindset, speakers at Inman Connect Las Vegas said. And adopting a 'we' instead of a 'me' attitude
Successful agents show up, Robert Reffkin says in remote-work rebuke
During an Inman Connect panel on Wednesday, Compass' CEO argued the brokerage's in-person philosophy gives it an advantage over rival firms 'charging the least and giving you the least'
by Jim Dalrymple II Aug 9
Leverage AI for your social strategy in 2024 — but maintain authenticity
The AI revolution is officially upon us. There's a tasteful way real estate agents can utilize the tool in their social media strategy while staying true to themselves, speakers shared at Inman Connect
Real estate is having its Blockbuster vs. Netflix moment
At Inman Connect Las Vegas, real estate strategist Mike DelPrete explained the 'unfair advantage' of the low-fee business models and how agents are the ultimate solution
by Marian McPherson Aug 8
The ultimate guide to Inman Connect Las Vegas 2023
So you've decided to join us at Inman Connect Las Vegas. Bravo! Here's a day-by-day breakdown of the conference along with some tidbits to get the most out of your week in Sin City
by Marian McPherson Aug 8
Fewer transactions result in falling profits for eXp World Holdings in Q2
EXp's revenue fell 13 percent from the second quarter of 2022 to $1.2B, and its gross profit decreased 10% to $96.5M, according to a Q2 earnings call Thursday afternoon
by Ben Verde Aug 4
EXp nabs top-producing Las Vegas agent and team
Bryan Knisley previously ran his own brokerage and completed stints at RE/MAX and Keller Williams. He's bringing 27 agents with him to eXp, according to the company
by Jim Dalrymple II Jul 28
Will the second quarter of 2023 match real estate's Q1 meltdown?
Major real estate companies began reporting Q2 earnings this week against a backdrop of high rates, low inventory and a sluggish economy. Analysts shared what they're watching with Intel
by Jim Dalrymple II Jul 26
EXp team leader accused of sexual assault seeks to protect sex tapes
EXp founder and CEO Glenn Sanford is now a defendant in the sex trafficking case and allegedly turned a blind eye to the assaults for financial gain, according to an amended legal filing
by Andrea V. Brambila Jul 18
Former KW CEO Mark Willis 'home' 18 months after eXp recruit drama
A year and a half after Keller Williams legally blocked eXp World Holdings' attempt to recruit Mark Willis, the former KW CEO has returned to his roots in a new consulting role, Inman has learned
by Marian McPherson Jul 12
The stories and trends that defined a whirlwind first half of 2023
Intel takes a look back at the market trends, brokerage strategies, Wall Street happenings and legal controversies that shook the past 6 months and could well define the remainder of 2023
by Marian McPherson Jul 5
NAR pushes back on harassment claim amid growing agent backlash
The National Association of Realtors tapped an independent law firm to investigate sexual and racial harassment allegations, ultimately choosing to 'reject' claims made by a former employee
DelPrete: Legacy brokerages can no longer dismiss lower-fee models
For too long, Mike DelPrete argues, legacy brokerages shrugged off their low-fee competitors. Some of those barbs haven't aged well
by Daniel Houston Jun 28
EXp Realty rolls out new 'My Link My Lead' referral tool for agents
My Link My Lead will enable eXp agents to share links to eXp's national search portal and automatically refer the leads generated outside of the agent's service area, the company said
by Ben Verde Jun 6
Former radio host for syndicated show pivots to real estate career
The former radio personality known as 'Lady Jade' on 'DeDe in the Morning' is starting the next chapter of her career with eXp Realty
by Daniel Houston May 22
Who's winning (and losing) the agent count race? Mike DelPrete
Find out how agent migration patterns can offer significant insight into the future of real estate brokerage growth
by Mike DelPrete May 22
5 key charts that illuminate real estate's Q1 earnings season
Most publicly traded real estate companies continued to bleed money in the first chunk of 2023. These metrics help explain why investors aren't panicking
by Daniel Houston May 17
San Diego Homes & Estates pivots into 200-agent mega-team at eXp
Founded in 2013 and averaging $1.5B in annual sales, the former Windermere Homes & Estates franchisee is hanging a shingle with eXp Realty, broker-owner Rich Johnson announced Monday
by Lillian Dickerson May 16
EXp Realty posts revenue decline as transactions and sales dip in Q1
EXp World Holdings tallied a 16% decrease in revenue in Q1 as transaction sides and volume at its brokerage, eXp Realty, fell by 10% and 20%, respectively, according to an earnings call on Tuesday
by Marian McPherson May 2
Meet the boomerang agents returning to their old brokerages
As the battle for agent count stalls amid a slow market, firms such as Compass are seeing former agents, lured away by promises of better tech and more opportunities, come back into the fold
by Jim Dalrymple II Apr 25
Agents tell hoarder horror stories: 'The sheriff couldn't even go in'
From towering garbage to high-level stench, agents told Inman their most traumatic tales from clutter-inclined clients following the discovery of a home filled with 'millions' in old comic books
by Ben Verde Apr 24
EXp Realty names Carolyn Merchant as new CMO
Toronto-based marketing executive Carolyn Merchant is eXp's newest chief marketing officer. Merchant joined the company in January 2022 as the vice president of brand and communications
by Marian McPherson Apr 10
75% of agents say they won't switch brokerages over next 2 years
From 2019 to 2023, the number of agents who left a brokerage due to a weak culture doubled to 30%, according to a recent Coldwell Banker survey
by Marian McPherson Apr 5
Cash to burn: Do real estate's big players have enough in the bank?
Real estate businesses burned through billions in cash last year. Intel breaks down the biggest companies with the least wiggle room as economic uncertainty stretches into 2023
by Daniel Houston Apr 5
Market shift highlights brokerage fundamentals
The recent market shift has been a 'great equalizer,' accentuating the differences among brokerage models and the importance of agent count
by Mike DelPrete Mar 27